£1,939.99
134 ReviewsFor the trade we sell a convenient pack of 12 Standard as a minimum order up to 25 boxes. These packs will sit neatly together in a van or shop for easy distribution and installs.
Use your individual Trade Discount Code at payment to receive your trade discount.
For larger orders contact our contracts team.
Here at CHIMELLA we are so confident that you will love of our fantastic product that we offer our Gold Stamp Service of a 14 day money back guarantee to all of our customers.
If you find that your CHIMELLA does not meet your expectations we offer a full refund to you if the product is returned to us within 14 days from the date of purchase and in an good resaleable condition.
If you find that you have bought the wrong size CHIMELLA for your chimney do not worry as we are here to help. All you need to do is let us know what size you need, return your CHIMELLA to us and we will send you out the correct size after taking payment for the difference. Easy.
We pride ourselves on our high levels of customer service and feel that when you are buying the best you deserve the best so your whole experience of buying from CHIMELLA should be as good as our product – smooth, efficient and pleasurable!
Many thanks for your help today. I apparently have one of your first designs from 6 years ago and you offered me the chance to Facetime to show me how to do some maintenance and to help me to smooth out the action of my chimella which had become slow.
What great customer service. I really appreciated being able to speak to you when I first bought the chimella and I was really impressed that you still offer such personal service.
I really can’t recommend your product and customer service highly enough. The world would be a better place if all products were backed up with such service!
We bought it 2 years ago and its been the best thing ever for us. The house is so much warmer and no more chimney mess.
We had to release it on Saturday as a bird was stuck in the chimney. The chimella worked a treat and we safely took the bird outside unlike pre chimella when our living room was ruined by a bird coming in.
We love this product and we couldn’t live without it.
Hi Simon,
Thanks so much for your call just now! I want to leave a review as I am totally blown away by your customer service.
“I was having a little trouble fitting my Chimella into my chimney. It just wouldn’t seem to hold, despite doing what I thought the directions said to do. I wrote to the company via the website, and not a few minutes later, Simon the owner himself called me! He walked me through what I was doing wrong, and the Chimella fit perfectly in place afterall. Amazing service for a fantastic product. Thanks Simon!”
