We have had the Chimella for many years now and I can’t tell you what a difference it has made. We have a through lounge and it was always cold and draughty. I can always hear the wind in the chimney. We had tried a chimney balloon in the past but it kept falling out . We bought the Chimella, which we thought was expensive at the time but we needed a solution. It has been fantastic and probably almost paid for itself by now in fuel savings. It was worth every penny and is still in good condition.
I would not hesitate to recommend this product.
Thank you Chinmella team

Mrs Masson

Hi Simon

Thank you so much once again for helping me to successfully install my second Chimella

Review (please feel free to shorten / tidy AYSF):
3 years ago I came across Chimella in one of the exhibit stalls at an expo at ExCel London. It sounded a great concept and the product looked high quality.
I purchased a medium sized Chimella – and I installed it within a few minutes to where it has remained ever since.

I know it is having a marked effect in reducing heat loss as it has made a considerable difference in the heat demand from the Tado Smart Radiator controller located in the same room. Also, we hear significantly less noise emanating from the chimney on windy days.

I purchased a second Chimella a few weeks ago and could not get it installed. The Chimella was deploying fully, but did not seem to grip the internal sides of the chimney. I thought the problem was that the flu was excessively large – too large for the medium sized Chimella.

I contacted Simon who suggested we jumped on a WhatsApp video call. Simon, quickly identified that the chimney was not the issue. My installation technique was the problem. He provided guidance on correct installation method. I successfully installed the Chimella within minutes, once my technique was corrected.

I should have paid a more attention to the instructions provided in the Chimella packaging (and on You Tube) rather than trying to remember what I had done three years ago when installing the first one.

Thanks Simon. Great Product. Great personal service.
Back soon. We have another 2 chimneys to go.

Great product fantastic customer service thanks very much. Good luck.